Technical Support
Location Solutions is looking for Technical Support please check below details and update your profile.
Job Description
- Become knowledgeable to a high level in all of our products and solutions from a technical and functional aspect
- Technical Support – Be part of the Support team
- Technical Training – This will require the candidate to have excellent presentation skills and confidence when speaking in English.
- Technical Writing – Compiling technical drawings and instructions for our products and solutions.
- Provide technical assistance to colleagues within the company when required.
- Answer customer requests using the ERP ticketing system.
- Configuring IOT devices based on the customer’s requirements
Requirements
- Ability to understand and work with all types of clients.
- Highly customer-oriented.
- Presentable, hardworking, enthusiastic, persuasive, and confident with a positive attitude.
- Advanced computer and software skills – MS Office included.
- Attention to detail, systematic approach to problem-solving.
- Professional attitude and behavior, customer-focused.
- Highly organized, assertive, decisive, and patient.
- Ability to build relationships with customers
- Ability to work well both with a group and independently
- Out of the box thinking mindset; is willing to learn and work in a dynamic environment
- Driving License is a plus.
- Graduate of BSECE or BSCpE is an advantage
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