IT Support Specialist
Lootah Biofuels is seeking a reliable and proactive IT Support Specialist to join our team. The ideal candidate will be responsible for providing day-to-day IT support across the company, ensuring smooth operation of laptops, systems, and networks. You will play a key role in onboarding new employees, issuing laptops, setting up accounts, and resolving technical issues efficiently.
Job Responsibilities
- Issue laptops, desktops, and IT equipment to new joinees and configure them according to company standards.
- Install, configure, and troubleshoot operating systems, applications, printers, and peripheral devices.
- Provide technical support for hardware, software, and network-related issues for employees.
- Manage user accounts, email setup, and access permissions.
- Monitor system performance and respond to IT incidents in a timely manner.
- Coordinate with vendors for IT procurement and maintenance.
- Maintain inventory of IT equipment and ensure proper documentation.
- Ensure security compliance for devices and systems (antivirus, updates, backups, etc.).
- Support remote and on-site employees with technical issues.
Requirements
- Diploma or Bachelor’s degree in IT, Computer Science, or related field.
- Proven experience in IT support, helpdesk, or system administration.
- Strong knowledge of Windows & Office 365 setup and troubleshooting.
- Basic knowledge of networking (LAN/WAN, routers, switches, Wi-Fi).
- Ability to set up laptops, configure software, and manage user accounts.
- Good communication and problem-solving skills.
- Ability to work independently and prioritize tasks.
Preferred Skills
- Experience with IT asset management.
- Familiarity with IT security best practices.
- Knowledge of backup solutions and cloud systems.
Application Question(s):
- What is your Expected Salary?
- What is your Notice Period?
Experience: IT Specialist: 2 years (Preferred)
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