IT Support Specialist
Michael Page is looking for IT Support Specialist please check below details and update your profile.
Job Description
- Provide high-end IT support across systems, software, hardware, and network-related issues, ensuring swift and efficient resolutions.
- Offer specialized assistance in Windows Server, Active Directory, Windows 11, and cloud-based platforms such as Azure, and M365, ensuring smooth day-to-day operations.
- Troubleshoot and resolve technical issues with a strong focus on network administration and security, ensuring minimal disruption to business.
- Work closely with executive teams and high-priority departments, offering tailored IT support with a client-facing approach, maintaining a professional and polished service.
- Ensure compliance with security protocols, and assist with data backups, system maintenance, and disaster recovery operations.
- Document and track IT tickets, ensuring transparency and follow-up on ongoing issues.
The Successful Applicant
- A minimum of 7 years in delivering white-glove IT support, preferably within law firms, asset management firms, or other high-end corporate sectors.
- Strong background in network administration, system security, and troubleshooting across Windows Server, Windows 11, and Active Directory.
- Experience with cloud computing platforms like M365 and Azure.
- Must be adept at managing high-priority IT needs for senior executives and clients, offering tailored, hands-on support with professionalism.
- Strong communication skills and a keen eye for detail, with the ability to adapt and excel in a fast-paced, dynamic environment.
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