Job Description

• Carry end to end coordination with assigned tasks with business, IT teams and supplier on
  the assigned goals and target goals.
• Support on carrying out critical situation handling on identified priority 1 and priority 2
  incidents or service requests.
• Assist with creation of Microsoft power point, excel based reports based on the day to day
  operations needs of the department
• Participate in assessment of hardware/application requirements and facilitate acquisition
  of the appropriate and approved technology, Systems, and services in coordination with
  various internal departments.
• Support on monitoring progress against the plan tasks, projects and activity within the
  team, take corrective action as and when required through effective coordination with
  relevant internal and external teams.
• Assist with carrying out hardware configuration and application testing in coordination
  with various internal IT teams (Application / Network / Server) and business stakeholders
  to organize, required approvals prior to actual installation.
• Carry out / coordinate hardware (Server / PC’s / POS / Peripherals etc ) installations and
  provide Go Live support to ensure smooth business operation
• Provide periodic reports on the operations, any high priority concern in timely manner administration, and management
• For the allocated ATG Systems, role will have to provide System configuration,