Overview

Technical Support Engineer

Intertec Systems is looking for Technical Support Engineer please check below details and update your profile.

Job Description

  • Good experience for more 4 years of experience and have good communication Skills.
  • Very good knowledge and skills on desktop platform and peripheral support
  • Should have good experience in supporting Microsoft Office 365
  • Provide support for VIP user –Deskside support.
  • Maintaining and tracking the incident reported and providing the assistance for resolution in line with committed SLA.
  • Provide investigation, Diagnosis, resolution and resolve escalate to second or third level in accordance with escalation process.
  • Maintain overall ownership of user issue & services that can resolution within a reasonable timeframe and period updates
  • Good to have ITIL cortication

Requirements

  • 5 Years working Experience
  • B.E/B.Tech in Computer Science, Electronics/Electrical Engineering or Information Systems or Diploma in Electronics / Electrical

Also Check:  IT/System/Networks/Software/Application Developer Jobs in UAE

If you looking for IT,Software or application development jobs in Dubai than Please check above requirements and update your profile if you meeting the required things


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