Technical Support Engineer
Intertec Systems is looking for Technical Support Engineer please check below details and update your profile.
- Good experience for more 4 years of experience and have good communication Skills.
- Very good knowledge and skills on desktop platform and peripheral support
- Should have good experience in supporting Microsoft Office 365
- Provide support for VIP user –Deskside support.
- Maintaining and tracking the incident reported and providing the assistance for resolution in line with committed SLA.
- Provide investigation, Diagnosis, resolution and resolve escalate to second or third level in accordance with escalation process.
- Maintain overall ownership of user issue & services that can resolution within a reasonable timeframe and period updates
- Good to have ITIL cortication
- 5 Years working Experience
- B.E/B.Tech in Computer Science, Electronics/Electrical Engineering or Information Systems or Diploma in Electronics / Electrical
If you looking for IT,Software or application development jobs in Dubai than Please check above requirements and update your profile if you meeting the required things