IT Support Specialist

IKON Petroleum is looking for IT Support Specialist please check below details and update your profile.

Job Description

  • Provide overall expert support to all IT users and management, both onsite and remotely.
  • Protect the Company and Company data from cyber threats/malware/viruses evolving email and web threats etc.
  • Manage the Company’s email, server and hosting. Including creating/deleting mailboxes, setting permissions, changing passwords etc.
  • Develop and embed the IT Policy & Procedures and ensure all staff are conversant and end user trained.
  • Install and manage Video Conferencing capability and ensure 100% availability of video conferencing services
  • Maintain the Web sites and platforms
  • Ensure all servers and IT assets are up to date with current operating systems and applications with minimal disruption to normal work routines.
  • Maintain the Companies IT asset register of all associated IT equipment including PC’s/Printers/Telephones/CCTV/Mobiles.
  • Troubleshoot and resolve all IT related issues including hardware/software/telephones/conferencing systems etc.
  • Embed best IT Practices across the Company.
  • Schedule and manage health checks of all Company IT.
  • Generate standard and ad hoc reports on system health/user access/permissions/security etc.
  • Source and install new technology as required, in line with allocated budget and specifications.
  • Maintain active directory domain services and deploy software to client-server architecture as required.
  • Manage and maintain firewall and protect the networks at all times.
  • Manage all network administration including maintenance of switches/router, LAN/WAN, IP Addressing and VLAN.
  • Manage backups and recovery of all systems/networks/workstations/information/data.
  • Manage IT Audits, vulnerability assessments, fishing and penetration testing.
  • Monitor Company emails for security and content.


  • Bachelor’s degree in Information Systems, Computer Science, Software Engineering or equivalent.

Knowledge and/or Experience

  • 3+ Years work experience in IT Support

Technical and Business Skills

  • Excellent Project Management Skills
  • Web Designing and Web Hosting Skills
  • Excellent working knowledge Networking, IT Security, Troubleshooting, Project Management, Operation & Maintenance, Web services
  • Excellent written and spoken English
  • Ability of effectively multi-task and operate in a high tempo, flexible environment
  • High level of analytical and problem-solving skills

Pay: AED8,000.00 – AED15,000.00 per month

Experience: Web hosting/Web design: 3 years (Preferred)

If you looking for IT,Software or application development jobs in Dubai than Please check above requirements and update your profile if you meeting the required things

Follow us on Facebook , LinkedIn or subscribe to our daily or weekly newsletter so you don’t miss out on our latest news

Apply Now