Overview

IT Support Engineer in Dubai

We are urgently looking for an IT Support Engineer in Dubai, Below are the requirements:

Required Skills

  • CCNA with Basic Networking Knowledge
  •  BSc in Computer Science or relevant field
  • Address user tickets regarding hardware, software and networking
  • Walk customers through installing applications and computer peripherals
  • Conduct remote troubleshooting
  • Customize desktop applications to meet user needs
  • Record technical issues and solutions in logs
  • Direct unresolved issues to the next level of support personnel
  • Follow up with clients to ensure their systems are functional
  • Report customer feedback and potential product requests
  • Help create technical documentation and manuals
  • Work experience as a Desktop Support Engineer, Technical Support Engineer or similar role
  • Hands-on experience with Windows/Linux/Mac OS environments
  • Working knowledge of office automation products and computer peripherals, like printers and scanners 
  • Knowledge of network security practices and anti-virus programs
  • Ability to perform remote troubleshooting and provide clear instructions
  • Excellent problem-solving and multitasking skills

Also Check:  IT/System/Networks/Software/Application Developer Jobs in UAE

If you looking for IT,Software or application development jobs in Dubai than Please check above requirements and update your profile if you meeting the required things


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If you above skills then Send your CVs at : job.tiger2018@gmail.com