Overview

IT Support Engineer

Technopeak IT Solutions is looking for IT Support Engineer please check below details and update your profile.

Job Description

  • Installation, configuration, and support for software and hardware, assemblies and connections at customers and partners sites.
  • Provide consultations for IT software and hardware, assemblies and connections at customer and partner sites.
  • Provide first and second-level technical support. (e-mail, phone calls, on-site support)
  • Troubleshoot incidents and provide problem analysis and software testing.
  • Cooperate with the development team on a daily basis.
  • Deliver technical training and presentation to partners, customers, and internal departments.
  • Build and sustain a relationship as the primary technical contact for partners.
  • Deliver the highest level of satisfaction with the services offered by the company.
  • Deliver implementations, upgrades, and configurations of products.

Requirements:

  • Degree in Computer Science or a related field.
  • At least 2 years of experience in IT services.
  • Ability to troubleshoot issues without supervision and deliver easy-to-follow solutions
  • Working experience with operating systems and networks. (Windows, Linux, UNIX, TCP/IP)
  • Proactive understanding of partner/customer’s needs and delivery of satisfactory services/solutions.
  • Fluent English spoken and written language.
  • Should have work experience in UAE.
  • Should be in UAE
  • A driving license – is a plus.

Conditions:

  • Medical insurance.
  • Reimbursement of customer visiting expenses.
  • Unlimited possibilities for professional and career growth.
  • 6-days working week.
  • The job location will be Business Bay, Dubai.

Job Types: Full-time, Permanent

Salary: AED3,500.00 – AED5,000.00 per month

If you looking for IT,Software or application development jobs in Dubai than Please check above requirements and update your profile if you meeting the required things

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