IT Support Engineer
We are looking for an experienced and tech-savvy hands-on IT Support Engineer to join our IT Managed Services team based in Media City, Dubai.
The ideal candidates must have at least 4 years of IT experience and possess these technical skills:
- Microsoft admin experience (SPO, Exchange, Office 365 dashboards) to manage various client email environment. Support will include (but not limited to)New tenant setup and tenant migrations
User account creation, Azure AD ManagementDomain setup (MX records and linking to 0365)Domain issues diagnosisExchange account issues tracking and resolution.OneDrive setup, SharePoint Setup/management365 and SharePoint Security/dynamic groupsIntune setup and MDM management
- Networking skills to manage:Sonicwall and Fortigate firewalls, Edge router, UDM (Unifi Dream machine), FireWatch, Mikrotik routers and other professional grade routers and access points.
Switch management and diagnosisVPN Setup and Management, Conditional access on firewalls
- Windows Server AdministrationServer OS Setup – Windows (and Linux is an advantage)
Server services setup and monitoring – DNS/DHCP/Hyper-v/Windows BackupServer DiagnosisServer Clustering and failoverServer Virtualization – Hyper-v, VM Ware, Virtual boxServer hardware installation/diagnosisNAS Setup and management (Synology/Qnap)Raid configuration both servers and NAS
- Backup Configuration and ManagementNakivo, Veeam, Skykick knowledge and experience is an advantage.
- Printer/ Scanner setup and Management
- Desktop and Laptop Support – Hardware and Software
- SecurityAntivirus management
Email Security platforms – Mimecast, Mail Assure
- Excellent Communication with fluent English.
- Strong problem-solving skills and a good attitude towards work and clients.
Experience with the below is an added advantage.
- Mac Environment
- IP Telephony – Avaya, Grandstream
- CCTV – Hikvision
- UAE Driving License
Salary: AED5,000.00 – AED8,000.00 per month
Ability to commute/relocate: Media City: Reliably commute or planning to relocate before starting work (Required)
If you looking for IT,Software or application development jobs in Dubai than Please check above requirements and update your profile if you meeting the required things