IT Support

Day to Day is looking for IT Support please check below details and update your profile.

Job Description

  • Installing and configuring computer hardware, software, systems, networks, printers, and scanners
  • Monitoring and maintaining computer systems and networks
  • Responding in a timely manner to service issues and requests
  • Providing technical support across the company (this may be in person or over the phone)
  • Setting up accounts for new users
  • Repairing and replacing equipment as necessary
  • Testing new technology
  • Possibly training junior staff
  • Resolving IT support requests from employees
  • Answering employee questions regarding computer systems
  • Gathering and analyzing data to diagnose problems with computer systems
  • Changing configurations, settings and permissions to fix computer issues
  • Generating sign ins for new hires during the onboarding process
  • Installing new software and hardware drivers and updating existing ones as needed
  • Updating employees on the status of their service requests
  • Logging all service requests and updating tickets as needed

IT Support skills and qualifications

  • To succeed in IT Support careers, candidates must possess certain qualifications. Skills that may indicate quality candidates suited for Technician positions include:
  • · High-level knowledge of commonly used software, hardware and applications
  • · Strong oral communication skills to gather information from employees and explain complex technical concepts in simple language
  • · Demonstrated written communication skills to create useful support logs
  • · Analytical and problem-solving skills to troubleshoot and diagnose issues
  • · Time management skills to provide updates and fixes within a promised time frame
  • · Multitasking skills to assist multiple employees at once
  • · Observational skills to recognize warning signs that indicate potential problems
  • · Customer service skills to interact professionally and positively with employees and coworkers

If you looking for IT,Software or application development jobs in Dubai than Please check above requirements and update your profile if you meeting the required things

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