Job Description

• Installing and configuring client computer systems.
• Responding to client IT support requests.
• Offering solutions that meet the needs of the client.
• Resolving support requests and service tickets.
• Delivering application and technical support to end users.
• Providing technical support on-site or via remote-access systems.
• Meeting with clients to diagnose software, networking, or hardware issues.
• Identifying, diagnosing, and rectifying any issues with computer hardware, software, services, and applications.
• CCTV Cameras troubleshooting and installation.
• Router and Access Point configuration and troubleshooting.

Requirements:

• Education: Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent work experience.
• Experience: Minimum of 2 years of experience in desktop support or a similar technical support role. Experience in a corporate environment is preferred.
• Technical Skills: Proficiency with Windows and macOS operating systems, as well as common office productivity software. Familiarity with hardware troubleshooting, networking basics, and remote desktop tools.
• Driving License is must.

Application Question(s):

• What is your Current & Expected Salary?
• What is your notice period? Can you Join Immediately?

License/Certification: Driving License (Required)